Hyatt Corporate Office, Chicago

The Opportunity

At Hyatt, we’re working to Advance Care through data-driven decisions and automation. This mission serves as the foundation for every decision as we create the future of travel. We can’t do that without the best talent – innovative, curious, and driven talent to create exceptional experiences for our guests, customers, owners, and colleagues.

Hyatt seeks an experienced Cloud Solution Architect who will be an exceptional addition to our growing Data Platform Architecture team. The Cloud Solution Architect will work closely with data science, data product managers, and data engineering teams to meet data and data product requirements of various initiatives in Hyatt. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections with stakeholders, colleagues, and guests across the organization.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

•Annual allotment of free hotel stays at Hyatt hotels globally

•Flexible work schedules

•Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center

•A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

•Paid Time Off, Medical, Dental, Vision, 401K with company match

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.

The Role

As a Cloud Solution Architect for AI Platforms, you will play a critical role in enabling Hyatt to leverage AI/ML technologies effectively by designing and implementing robust, scalable, and secure cloud-based solutions. This role requires a deep understanding of both cloud and AI/ML technologies. As a valued member of the Data Platform Architecture team, you will work in collaboration with various stakeholders to deliver innovative and efficient AI solutions.

You’ll help to create solutions to drive the next wave of innovation. You’ll recommend tools and capabilities based on your research of the current environment and knowledge of various on-premises, Cloud-based, and hybrid resources.

You’ll work with our engineering, architecture, and migration teams to inform strategy and architecture design. This is an opportunity to stay on top of the latest Cloud resources as you lead efforts to prototype using multiple techniques and new technologies. You’ll be able to broaden your skillset into areas like automation, scripting, and containerization while developing critical systems for several of our internal clients. Join our team as we transform the way we manage data and information by taking advantage of Cloud technology.

You will be a part of a ground-floor, hands-on, highly visible team that is positioned for growth and is highly collaborative and passionate about data and data products.

We are looking for a highly motivated AWS expert who is excited about leveraging his skills and strategic ideas to improve mission execution and who is passionate about creating an amazing user experience that delights end-users and makes their jobs easier.

This candidate builds fantastic relationships across all levels of the organization and is recognized as a problem solver who looks to elevate the work of everyone around them.

•Provides expert guidance to projects to ensure their processes and deliverables align with the Hyatt target state architecture.

•Design scalable, reliable, and secure cloud architectures for AI/ML applications.

•Develop end-to-end solutions that include data ingestion, processing, storage, model training, deployment, and monitoring.

•Design and develop enterprise data solutions based on architecture and standards leveraging leading architecture practices and advanced data technologies.

•Implement cloud-native solutions using services from cloud providers like AWS or Google Cloud.

•Integrate AI/ML solutions with existing enterprise systems and data sources.

•Implement solutions for data ingestion, data delivery, and ML pipelines.

•Implement Identity Access Management Roles and policies.

•Build resilient, reliable, performant, and secure Data Platforms and Applications.

•Work closely with application development and data engineer teams on day-to-day tasks, project planning, and implementation.

•Automate deployments of AWS services and BI Applications.

•Optimize cloud resources for cost, performance, and scalability.

•Implement data encryption, access controls, and secure data handling practices.

•Manage identity and access management (IAM) for AI/ML services.

•The ideal candidate is committed to Hyatt's core values: respect, integrity, humility, empathy, creativity, and fun.

Qualifications

Experience Required:

•6+ years of experience within the field of application/platform engineering or related technical work including business intelligence, and analytics.

•6+ years of experience with AWS Senior Cloud Data Engineering, management, maintenance, or architecting, implementing best practices and industry standards.

•Strong knowledge and established experience with AWS services including but not limited to S3, EC2, RDS, Lambda, Cloud Formation, Kinesis, Data Pipelines, EMR, Step Functions, VPC, IAM, and Security Groups.

•Experience with data warehousing platforms such as Snowflake, Redshift, or similar.

•Experience with DB technologies, programming, and scripting (e.g., SQL, Python, PostgreSQL, AWS Aurora, AWS RDS, MongoDB, Redis, ).

•Experience with DevOps practices and CI/CD tools, pipelines, and scripting for automation. (GitLab, AWS Code Pipeline tools, Cloud formation, and Terraform).

•High degree of knowledge of IAM Roles and Policies.

•Strong knowledge configuring AWS cloud monitoring and alerts for cloud resource availability.

•Strong scripting experience using PowerShell and/or Python.

•High degree of knowledge in PaaS and SaaS application performance.

•Understand enterprise-level application architecture diagrams and IT security requirements.

•Diagnose and resolve complex cloud issues to maintain high service levels.

•Offer persistent technical support and advisement to development teams.

•Secondary Responsibilities:

•Provide strategic guidance on GenAI solution architecture with the latest design patterns.

•Develop and solution architect and scale GenAI applications, focusing on LLMs for innovation.

•Serve as GenAI infrastructure advisor for AI-centric applications.

•Stay updated with LLM application design patterns for scalability and efficiency.

•Lead educational initiatives on GenAI and LLM technologies and perform POC.

Additional Comments & Requirements

•Experience designing and building scalable and robust data pipelines to enable data-driven decisions for the business.

•Experience with large-scale enterprise streaming services such as Kafka.

•Experience with Kubernetes and Docker containers or AWS Fargate.

•Experience implementing applications with both Windows and Linux server OS.

•Experience with networking, security groups, or policy management in relation to Cloud resources across multiple operating systems, including UNIX, Linux, or Windows.

•Demonstrate ability to troubleshoot technical problems and issues.

•Experience planning and executing on-premises to AWS migrations.

Education & Special Skills:

•BA or BS degree in Computer Engineering, Computer Science, or related fields.

•Advance CS degree plus.

•Experience and comfortable solving problems in an ambiguous environment where there is constant change.

•Have the tenacity to thrive in a dynamic and fast-paced environment, inspire change, and collaborate with a variety of individuals and organizational partners.

•Effective problem-solving and analytical skills. Ability to manage multiple projects and report simultaneously across different stakeholders.

•Rigorous attention to detail and accuracy.

•Passionate about programming and learning new technologies.

•Strong verbal and oral communication.

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.