Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
Job Summary
The AR Customer Payments Specialist is responsible for processing all daily forms payments – i.e. checks, lockbox, ACH/EFTs, credit cards. This role also entails working on refunds, NSF payments, moving misapplied payments, locating missing payments and working on credits on account. Depending on the company, it may require printing invoices/statements or working on collections.
Key Performance Indicators
Accuracy and timeliness of cash posted
Unapplied Cash
Misapplied Cash
Monthly Cash Goals
Credits on Account
Principal Duties and Responsibilities
Work with daily lockbox file to post all payments
Pull daily bank payment files to post to billing system
Process and post credit card payments
Open mail/scan/process/deposit non-lockbox checks – mobile deposits
Research missing or misapplied payments
Reconcile payments back to the bank prior to posting
Check and credit card refunds
Research Delinquent loan payments, determine if need to go to collections
Assist with data needed for audit requests
Review/Process chargebacks and reverse NSF payments
Send Monthly Statements to loan customers
Process Bad Debt Recovery payments
Approve/apply credit memos and adjustments
Process intercompany payments/transfers/invoices
CANDIDATE SUMMARY
Required Experience
Minimum 1 year experience in an offer environment performing data entry or other computer-based work required; prior experience with accounts payable/receivable or transaction based services preferred
Experience in cash processing preferred
Finance or Banking background a plus
Knowledge of Excel/Google Sheets as well as Microsoft Office
Required Leadership Traits and Characteristics
Strong communication and interpersonal skills
Strong attention to detail and high level of accuracy
Ability to maintain a high level of confidentiality and professionalism
Excellent organizational skills
Be able to work as a team and independently
Formal Education, Qualifications or Training
High School Diploma OR GED required
Experience in finance, banking or cash posting preferred
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
Know Your Rights - Workplace Discrimination is Illegal
Pay Transparency - Nondiscrimination Provision
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