The Data Analyst - Practice Onboarding will be an integral part of our platform analytics and marketing team helping to drive the next wave of growth in our B2B2C business. As a Data Analyst, you will be responsible for end-to-end ownership of the customer onboarding journey as we seek to understand implications to inventory and revenue forecasts, migrate prescription and subscription data from legacy platforms, and enable marketing teams to personalize communications. Additionally, this position will be responsible for supporting the integration of the platform with the customer’s practice management software. This is a critical role in ensuring a smooth migration and great customer experience.

Where will you work?

· This is a full-time position working onsite in one of our home offices or remotely

What you’ll do:

• Partner with our Customer Success Team to extract key data (transactions, products, pets, prescriptions etc.) from legacy platforms.
• Manage and enhance the existing data cleansing, validation, mapping and loading processes required for a successful launch.
• Provide operations and finance teams demand and unit forecasts based on a rolling launch schedule and modeled customer ramp.
• Manage multiple concurrent data migration processes and ensure timely resolution of any client issues - providing status updates to the Blue Rabbit Customer Success Team.
• Work closely with cross functional teams (engineering, sales, client success and marketing) to troubleshoot and resolve issues and improve processes.
• Create and maintain documentation for client-specific implementations, ensuring a comprehensive understanding of the technical components.
• Identify areas for improvement and optimization in the technical implementation.
• Develop business intelligence dashboards and analyze post go-live platform performance for new practices to identify areas of improvement and make recommendations.

Qualifications:

• Obtained a bachelor’s degree and is interested in working with data and technology.
• Programming experience with tools like DBT/SQL, Python & R.
• Technical aptitude and the ability to think analytically.
• Experience with large data sets and advanced Excel skills required.
• Data cleansing skills (e.g. Datagroomer) and data visualization tools (Tableau or Sigma preferred) a plus.
• Highly organized and strong attention to detail.
• Have a team-oriented mindset, thriving in a collaborative environment that celebrates change

What’s in it for you:

• A comprehensive benefits package that includes health, dental, and flexible spending a
• 401(k) retirement plan with a generous company contribution to help you save for the future
• Company Paid Life and disability insurance
• Access to voluntary insurance options
• A generous paid time off program that increases every year
• Tuition reimbursement
• Opportunity for growth - We believe in promoting from within and do so through our internal job posting program!

About Us

About Wedgewood Pharmacy

Wedgewood is one of the most trusted animal health pharmacies in the United States. It is devoted to partnering with veterinarians to provide exceptional service, quality, and exact care to individual animals. The company’s approach respects and honors the unique individuality of every animal, pet owner, and animal health professional—and the veterinarians trusted to oversee animal wellbeing. The Wedgewood team serves more than 70,000 veterinarians, helping more than one million animals throughout the U.S. annually. The portfolio of Wedgewood’s facilities includes Wedgewood Connect, an FDA-registered, cGMP 503b Outsourcing Facility.