Job Summary
Director, Sales and Marketing Tools will be responsible for building and executing a comprehensive tools strategy, resulting in efficient sales and business performance. Area of responsibility encompasses all Core and Marketing Tools utilized by Comcast Business frontline sales teams. Primary responsibilities include but are not limited to: Rationalizing Comcast Businesses sales tools universe, driving utilization, supporting brilliant feature roadmap execution and new tools evolution, and cost/license management will be primary responsibilities. This is a highly collaborative leadership position that requires a high degree of technical acumen, inspirational leadership, and executive presence.Job Description
Core Responsibilities
- Influence and execute the roadmap for all 'core sales' CRM and ordering tools utilized by frontline sellers to configure, price, and quote customer orders. Examples of in-house tools include but are not limited to Frictionless, SalesForce, Orion Sales, Orion SQO, Knock, and Mobile360.
- Influence and execute the roadmap for all marketing tools utilized by frontline sellers, including but not limited to LinkedIn Navigator, ZoomInfo, SalesLoft, Copilot, Revegy, and LiveSocial.
- Build a tools strategy that rationalizes the coexistence of and integrates the various core and marketing tools utilized by Comcast Business frontline sales teams.
- Thought leader and fierce advocate for the ongoing evolution and investment in a best-in-class tool set that drives adoption, performance, and share growth.
- Measure seller utilization of core sales and marketing tools, understand barriers to engagement, and work with Marketing, Channel Strategy and Sales teams to identify and lead efforts that drive greater adoption.
- Ability to effectively navigate between technical and non-technical, leadership and frontline teams is critical to the success of this role.
- Must be able to clearly and compellingly articulate "what" and "why" tools engagement and evolution is necessary and beneficial.
- Align on Key Performance Indicators with Finance and Sales leaders and partner to drive business case and expense goal attainment.
- Interacts closely with a matrixed cross-functional team (both field and corporate) in order to secure alignment and solution excellence.
- Leader of Leaders with significant influence, responsible for inspiring, guiding and growing direct reports.
- Other duties and responsibilities as assigned
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Inspirational Leadership; Key Performance Indicators (KPI); Teamwork; Results-Oriented; Executive Communications; Marketing Tools; Tool Management
Salary:
Primary Location Pay Range: $138,301.35 - $207,452.03
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years
