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Family Services Assistant

Chesapeake, VA

Job Description

The City of Chesapeake is seeking compassionate, dependable, and service-oriented individuals to join our team as a Family Services Assistant. This position offers the opportunity to make a meaningful impact by supporting Social Workers, assisting children and families, and helping connect clients with important community resources and services.The ideal Family Services Assistant is organized, empathetic, professional under pressure, and committed to helping others in a fast-paced public service environment.
Position Summary
Under general supervision, the Family Services Assistant provides direct support to assigned Social Workers and clients. Responsibilities include assisting with client care and safety, crisis intervention, transportation, resource coordination, counseling support, and administrative duties related to family and social services programs.
Essential Duties and Responsibilities
  • Assist Social Workers with investigations involving abuse, neglect, or exploitation
  • Accompany Social Workers during client visits, placements, and removals as needed
  • Transport clients to medical appointments, therapy sessions, school meetings, and other required services
  • Support foster children, foster parents, and biological families through guidance and supervised visitation
  • Teach parenting, budgeting, homemaking, and independent living skills
  • Assist clients with applications for Social Security and other public assistance programs
  • Coordinate services and community resources for clients and families
  • Help secure assistance related to food, utilities, medication, and housing needs
  • Monitor children returned to the custody of biological parents or prior custodians
  • Maintain records and perform clerical duties including data entry, filing, scheduling, and correspondence
  • Attend staff meetings, workshops, and training sessions
  • Perform other related duties as assigned

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.PDN-a1fa7eae-bba3-4789-ab2f-3421dee70c49
The City of Chesapeake is seeking compassionate, dependable, and service-oriented individuals to join our team as a Family Services Assistant. This position offers the opportunity to make a meaningful impact by supporting Social Workers, assisting children and families, and helping connect clients with important community resources and services.The ideal Family Services Assistant is organized, empathetic, professional under pressure, and committed to helping others in a fast-paced public service environment.
Position Summary
Under general supervision, the Family Services Assistant provides direct support to assigned Social Workers and clients. Responsibilities include assisting with client care and safety, crisis intervention, transportation, resource coordination, counseling support, and administrative duties related to family and social services programs.
Essential Duties and Responsibilities
  • Assist Social Workers with investigations involving abuse, neglect, or exploitation
  • Accompany Social Workers during client visits, placements, and removals as needed
  • Transport clients to medical appointments, therapy sessions, school meetings, and other required services
  • Support foster children, foster parents, and biological families through guidance and supervised visitation
  • Teach parenting, budgeting, homemaking, and independent living skills
  • Assist clients with applications for Social Security and other public assistance programs
  • Coordinate services and community resources for clients and families
  • Help secure assistance related to food, utilities, medication, and housing needs
  • Monitor children returned to the custody of biological parents or prior custodians
  • Maintain records and perform clerical duties including data entry, filing, scheduling, and correspondence
  • Attend staff meetings, workshops, and training sessions
  • Perform other related duties as assigned

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.PDN-a1fa7eae-bba3-4789-ab2f-3421dee70c49

About City of Chesapeake

Chesapeake, Virginia is a vibrant community that enjoys the best of two worlds, one of urban variety, culture, and excitement, and another of rural landscapes and relaxed living. 

Located 20 minutes from the oceanfront, 15 minutes from downtown Norfolk, and 45 minutes from Colonial Williamsburg and the Outer Banks of North Carolina, Chesapeake is the perfect place in which to live, work, and raise a family. 

Home to beautiful parks, lakes, and rivers, Chesapeake has more miles of deepwater canals (part of the Intracoastal Waterway) than any other city in the country! 

The City of Chesapeake was formed through the merger of the City of South Norfolk and Norfolk County in 1963. It’s a community of communities, with each having its own distinctive history. 

Over the last decade, many national and international companies have taken advantage of the City’s ports, atmosphere, and highly qualified labor market by relocating to Chesapeake. 

Chesapeake’s neighborhoods offer a variety of comfortable housing alternatives, from apartments and town homes, to single-family residences and executive homes. The City is consistently ranked by the FBI as one of the safest U.S. cities (with populations over 150,000), which lends to the safe, community atmosphere that residents enjoy.

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City of Chesapeake
Family Services Assistant
City of Chesapeake
Chesapeake, VA
Jun 9, 2026
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