Job#: 2054986
Job Description:
Apex Systems is looking for a Pilot Operations Specialist to join our large food and beverage retail client in the Roosevelt/Vernal, UT area!
Please note we are looking for someone who is comfortable with a fast-moving process that can accept an offer and start ASAP!
Pay: $30-$35/hr.
Location: Roosevelt and Vernal, UT with willingness to travel to La Verkin, UT on occasion (will be reimbursed for mileage and hotel stays, if applicable)
Duration: 3-month contract with possible extension
OVERVIEW:The Pilot Store Operations Specialist is responsible for in-store operational success as we bring Caper Carts to new retail stores. In this client-facing role, your on-the-ground presence in partner grocery stores will be pivotal to planning and launching new pilots while also collaborating remotely with Caper's operations, product, and business teams for enduring performance.
This role will be a temporary contractor role for up to 3 months with the ability to extend if required. This is a unique opportunity for individuals with a passion for retail, technology, and continuous improvement to impact our operations at the grassroots level.
ABOUT THE TEAM:
Caper builds smart shopping carts powered by deep learning and computer vision to enable a seamless grab-and-go retail experience. Caper's unique technology is a plug-and-play solution that does not require retail store renovation, operational overhaul, heavy computing, and endless image labeling & training. Retailers simply purchase smart shopping carts and the entire store is upgraded with cashierless capabilities!
Caper is one of the fastest-growing retail automation technology products in the market, costs less than 1% of our competition's infrastructure and is already widely adopted in the marketplace. Our cross-functional team solves challenging problems in ways that our customers love.
ABOUT THE JOB:
* Engage with store teams throughout the launch and implementation cycle of pilot programs.
* Provide hands-on, on-site observation to identify, troubleshoot, and resolve operational challenges.
* Serve as a crucial link between local store teams and broader strategic operations, ensuring clear communication and feedback loops.
* Oversee the execution of local initiatives and the rollout of new programs, ensuring alignment with company goals and standards.
* Conduct technical testing and troubleshooting, following guides to problem-solve issues with technology, and potentially build or repair elements as needed.
* Utilize performance metrics and data analysis to drive continuous improvement and operational excellence within pilot store locations.
* Document processes, issues, and resolutions in clear notes and other media as required.
ABOUT YOU:
* Demonstrates a passion for operations, an eagerness for continuous improvement, and a strong interest in e-commerce and retail technology.
* Proven autonomy, ability to multi-task and excel in a fast-paced, ever-evolving environment.
* Experience and comfortability in handling technology challenges using guides and troubleshooting resources.
* Customer-focused orientation that aims to over-deliver on expectations
* Collaborative attitude who enjoys working with a team to solve problems
Minimum Qualifications:
* Minimum 3 years of retail experience in management, regional, or corporate roles.
* Demonstrated experience in driving program implementation, change management, and successful execution of training, as well as measurement of success.
* Exceptional written and oral communication skills with the capacity to adjust messaging based on audience needs.
* Flexibility to travel and spend significant time in retail environments, especially during peak periods.
* Proficient in performance monitoring, reporting, and leveraging data for operational improvements.
Preferred Qualifications:
* Bachelor's degree in related field or equivalent work experience
* Proven track record with process mapping, measurement, and documentation, with a firm grasp of continuous improvement tools and methodologies.
* Experience in a client-facing role
This contract position requires a flexible schedule, including availability during store peak hours, weekends, and holidays as needed to meet project demands. It includes significant on-site presence at store locations within the designated region
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.