As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Renewals Specialist
Location: New York City or Waltham, MA | Hybrid
Get To Know The Team:
The Account Management Team’s job is to drive an exceptional customer experience while ensuring sustained success with Intralinks products and solutions. You will work alongside a diverse, talented, and highly motivated global team who all share a primary focus on customer success.
As an Account Manager you are responsible for Customer Lifecycle Management (CLM) and will secure long-term client relationships, drive adoption of the Intralinks platform, and help customers achieve their desired business outcomes.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
- Your Future: 401k Matching Program, Professional Development Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
- Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customized, including SS&C University
- Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
- Own the overall relationship with assigned clients across all Intralinks product lines
- Proactively manage each customer's business needs and environments - actively seek opportunities to up-sell, cross-sell and generate referrals
- Consistently achieve monthly and quarterly renewal revenue targets, striving for a high percentage of on-time revenue retention
- Ensure that customers derive maximum value from their investments and fully leverage their subscriptions and services on an ongoing basis
- Maintain high-touch relationship with clients by communicating with them regularly regarding open projects, cases, etc
- Manage key contacts relationships while leading renewal contract negotiations
What You Will Bring:
- Bachelor’s Degree or equivalent experience
- 7+ years of SaaS sales/Account Management experience
- Strong written and oral communication skills with proven ability to initiate and manage relationships with customers of all levels
- Self-starter with the ability to manage multiple projects simultaneously
- Track record for consistently exceeding daily, weekly and monthly activity metrics
- Ability to work in a fast paced, team environment.
- Strong work ethic, self-motivated and driven
- CRM experience, preferably Salesforce
- Previous experience with SaaS
- Experience in the financial services industry
Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions.NY: Salary range for the position: $100,000 plus commissions USD to $120,000 plus commissions USD.