Schneider
Senior Service Advisor
Wilmer, TX
Nov 28, 2024
Full Job Description

Location: Wilmer, TX

Shift: 1st Shift

Schedule: FULLTIME; Wednesday-Friday plus every other weekend, 2 p.m.-12:30 a.m.

Job overview:
  • Act as the main liaison between Schneider drivers and diesel technicians as a Senior Diesel Service Advisor in Wilmer.
  • Perform minor repairs and administrative duties that support the day-to-day operations of a shop.

Responsibilities:
  • Retrieve truck fault codes to diagnose problems and make appropriate repair decisions.
  • Perform general shop duties, such as answering phone calls, writing service requests, estimating repair times and performing some minor repairs.
  • Maintain open lines of communication with drivers by providing status updates on repair decisions and wait times.
  • Assist with inventory management by ensuring parts needed for a repair are in stock and submitting parts requests when they're not.

Skills and qualifications:
  • Technical degree in diesel technology or related field or minimum of two years of diesel service advisor experience.
  • Computer systems and diagnostic software experience.
  • Strong problem-solving and decision-making skills.
  • Effective written and verbal communication.
  • Strong attention to detail.
  • Able to provide own tools within 30 days of hire.

Pay and benefits:
  • Additional $1.50 per hour on second and third shift, plus an additional $.65 per hour on weekends.
  • Medical, dental and vision insurance.
  • Company-paid life insurance.
  • 401(k) savings plan with company match.
  • Paid time off and paid holidays.
  • Results-based incentive pay program where you can earn above and beyond your base pay.
  • Company-provided uniforms and safety eyewear.
  • Discounts on boots.
  • Company-paid training.
  • See full list of diesel technician benefits.





PI255664590

PDN-9d982d21-1261-4d8b-bbb9-1295d4688e8c
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Senior Service Advisor
Schneider
Wilmer, TX
Nov 28, 2024
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