Dream Downtown

The Staff Accountant is responsible for ensuring the accuracy and integrity of the hotel's financial transactions, specifically in the areas of cash management, revenue reconciliation, accounts payable and receivable, and billing processes. This role plays a critical part in maintaining financial records, preparing reports, and assisting with month-end closing activities, ensuring compliance with internal policies and industry standards.

Key Responsibilities:

• General Cashier Duties:
• Oversee and manage daily cash handling, ensuring all transactions are properly recorded and discrepancies are addressed.
• Maintain accurate records of cashier transactions and prepare cash deposit reports.
• Monthly audit of house banks
• Credit Cards of the Day Reconciliation:
• Reconcile daily credit card transactions, ensuring that all payments are correctly processed and posted to guest folios.
• Balance daily to processor and bank reports
• Negative Postings Report:
• Monitor and investigate any negative postings, ensuring that all discrepancies are promptly identified and resolved.
• Monitor and investigate any negative payment postings to ensure MOP match
• Complimentary Rooms Reconciliation and Review:
• Review and reconcile complimentary room reports, ensuring accuracy and proper documentation for complimentary room usage based on Hotel Policy.
• Group Billing:
• Prepare and manage group billing for group bookings, ensuring all charges are accurately reflected on group invoices.
• Reviewing final folios and coordinating with Sales Team on finalizing and closing out balances in a timely manner.
• Open Folio and Open Balances:
• Review Open Folios and Balances daily and work with Front Office and Sales Team to settle and close out in a timely manner
• Cancellation/No Show:
• Review and audit postings, charges, and reports and ensure revenue is captured appropriately on a daily basis
• Travel Agent Commission:
• Daily OTA Commission reconciliation
• Communication handling of Travel Agent commission requests
• Coordinate monthly processing of Group Travel Agent commission requests with collaboration of Sales team
• Accounts Receivable (AR):
• Monitor and manage outstanding accounts receivable, ensuring timely follow-up and collection of overdue balances.
• Assist with billing inquiries and address any discrepancies or issues raised by clients or departments.
• Accounts Payable (AP):
• Process and review accounts payable transactions, ensuring accurate coding, proper approval, and timely payments to vendors and suppliers.
• Maintain communication with vendors on payment inquiries and updates.
• Birchstreet Management and Checkbook Management:
• Oversee the Birchstreet procurement system, ensuring all purchases are accurately recorded.
• Manage the hotel’s checkbook system, ensuring proper tracking and reconciliation of all disbursements.
• Ensure that all purchase orders are closed before month end deadline and pending items are reconciled.
• Chargebacks Reconciliation:
• Reconcile and resolve chargeback discrepancies in accordance with hotel policies and credit card regulations.
• Billing Inquiries:
• Assist in addressing any billing-related inquiries from guests, travel agents, or corporate clients, ensuring timely and accurate responses.
• Operations Department Billing Assistance:
• Support the operations departments in ensuring that all charges related to hotel operations are accurately reflected in guest folios and reconciled accordingly.
• Month-End Closing Assistance and Billback:
• Assist with month-end closing processes, ensuring accurate posting of revenue and expenses.
• Support the preparation and processing of billbacks for services rendered to guests or external clients.
• F&B Room Charges Reconciliation:
• Reconcile food and beverage room charges to ensure all charges are correctly posted and accounted for.
• Daily Revenue Reports:
• Prepare and review daily revenue reports, ensuring accurate reflection of all revenue sources (rooms, F&B, etc.), and reporting any discrepancies to management.

Salary Range: $70,000- $77,000

Qualifications

Qualifications

• College courses in an associated or related field and/or related experience in a Hotel or Hospitality environment.
• Must be proficient in Windows, Microsoft Office (Intermediate Excel and Basic Word)
• Accounts Receivable and Payroll experience is preferred
• Hotel PMS Opera cloud is preferred
• Flexible and long hours sometimes required, especially during the last and first few days of the month
• Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in a professional, attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meeting and trainings.
• Maintain regular attendance in compliance with Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming.
• Comply with Hotels Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guests or operational needs.
• Perform other duties as requested by management.